How to return a product?

IAt 50five, the satisfaction of our customers is important to us. We aim to delight with our products and services. In the unlikely event that the product does not meet your expectations, you have 55 days from the date your product was delivered to return it for free. Simply follow the step-by-step process below.

How to proceed?

Frequently asked questions

Why is it really important to delete the personal data stored on your product ?

What if I do not have the original packaging?

How will I be reimbursed?

How to follow my request?

Can’t find an answer? Contact us!

Send a question

You can easily submit your question or comment via our contact form. It will be stored in your account.

Send a message

Call support

0330 777 2755

Monday – Friday: 7:00 - 21:00
Saturday – Sunday: 8:00 - 17:00

Chat with us via Messenger

Chat with customer care on Facebook Messenger during our business hours.

50five Messenger
50five on Facebook