50five, your first stop shop

Order and Delivery

I cannot find my confirmation e-mail. Where is it?

I did not receive my Track and Trace number. Why?

What delivery time can I expect?

What do I do if I am not at home when my parcel arrives?

How to recognize products proposed by our business partners?

Payment methods

What’s included in the price?

How can I pay?

What kind of coupon codes can I get?

How can I use my coupon code?


What is the 55 days trial period?

What does the warranty consist of ?

What is the warranty period?

What are the warranty limitations?


What should I do if an item is defective?

When do I return an Item?