We received 4 quotes before replacing the boiler. 50five were willing to negotiate the price slightly and offered a better guarantee, so we chose them. The sales rep and customer services team were friendly and polite, always called when arranging. Liam carried out the installation with minimal disruption and in good time. He seems a lovely bloke. Luke the electrician explained the smart thermostat clearly. Everything works beautifully, we have heat in one room that would never heat up before and we’re very pleased with the service. The only negative - it came with a free Echo Dot. We already have 2, so the kids argued over who should get this one!
Sales staff not pushy and quoted for exactly what we wanted. Survey very good offering different options. Fitting team excellent. Job completed in less than 8hours. Protected flooring before starting and cleaned up at finish and took all rubbish and old equipment away
Boiler installed at my dads house and he thought everyone at 50five was great from start to finish. Brilliant service. Trustworthy and would definitely recommend!
Having booked an installation for Friday 01/02/2019 and no engineer turning up I started to think was this a bad idea. After a few phone calls I had the installation rearranged for Tuesday the 5th and all I can say is the engineer that installed the boiler was brilliant! He rerouted the pipe work and it looks amazing although I’m not quite ready to move into the property as it’s being renovated I left the heating on over night and came back to the property this morning and it was lovely and warm! A big thank you to the engineer and sales staff.
We had our new Valiant boiler fitted, the fitters came at a date and time that suited us the whole service was at a great price compared to other companies. Nothing was to much trouble the team at the end of the phone are very helpful the fitters where polite and respectful in our home. Will defiantly recommend to our friends
I have had such a great service from the team at 50five! I had a hot water cylinder and an air source heat pump supplied and fitted by 50five and it has changed my life for the better. I was always so afraid to use my heating because oil is just so costly. Me and my husband were spending more than £1200 a year on oil but now I can have heat all hours of the day, it is perfect! When I found out about the government heating incentive and I would be PAID to use a cleaner source of heating, I had an assessment done on my house and before I knew it the work had been done. Again, thank you 50five!
Initial survey was more thorough than the three others I had done. Great advice from surveyor about relocating the boiler. Follow up survey by technical engineer a few days later. No change in original price quoted. Installation a few weeks later done by Liam and Steph. Fantastic people, installation went smoothly, no damage to carpets etc: as they laid plastic carpet protectors in all areas they had to work. Liam and Steph did a fantastic job and removed all the rubbish (old boiler & hot water cylinder) leaving everything looking as if they hadn't been there. 50five didn't rush for full payment, it was over 2 weeks before they called me for payment. About 6 weeks after installation I had a call from technical engineer asking if he could check out the finished job, which I declined as I was away at the time. Boiler is working great and the Nest thermostatic control is great. I can set the temperature etc with my mobile and the clever thing with Nest is that it can start heating your home automatically when it detects you are about 10 minutes away. All in all a great experience from this company. I would recommend them to anyone. Price was also the best I could find for the job.
The new boiler we had installed by 50five has already had an impact on the amount of water we use. Before, the hot water to our taps was very temperamental. We now have a very efficient boiler, and needless to say we are very happy with it.
Had a system boiler install from 50five in June as an emergency job. The service we received was absolutely fantastic, from both the engineers who came to our home & the office staff. We couldn't have wished for a better job or a quicker turnaround. Thank you
50five installed a whole new heating system for me. I now have an efficient boiler and radiators throughout my home. Such excellent workmanship and value for money.
Just want to say a massive thank you to Richard Dean and his team of engineers, Johnathan and Elliott, for the excellent work carried out on installing my new boiler. Thanks again lads, great work. Would recommend them to anyone.